Terms of Service

Last Updated: 06.10.2025

Welcome to Rapidemo. These Terms of Service ("Terms") govern your access to and use of the Rapidemo screen recording software, website, and related services ("Software" or "Service"), provided by Tim Konieczny, Unipessoal Lda, a Portuguese Sociedade Unipessoal por Quotas ("Company," "we," "us," or "our").

By accessing or using the Software, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.

1. Acceptance and Definitions

1.1. Acceptance of Terms

By using the Software, you represent that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy.

1.2. Definitions

  • Software: The Rapidemo desktop application.
  • License: The right granted by the Company to use the full features of the Software.
  • User Content: Any video, audio, text, or data created, uploaded, or shared by you through the Software.
  • Merchant of Record (MoR): Paddle.com Market Limited is our MoR, meaning they are the entity responsible for the transaction, payment collection, and tax handling.

2. Licensing and Use Rights

2.1. Free Trial

The Software is available for free download and testing. During the free trial, all features may be explored, but the export of final videos is restricted or locked. No purchase is required to use the trial version.

2.2. License Purchase and Activation

To unlock video exports and full features, a paid License must be purchased on our website. Upon successful checkout (processed by the MoR, Paddle), a unique License Key will be made available in your user account. The License is activated by entering the key within the Software.

2.3. License Tiers

We offer two primary licensing models:

  • Subscription License: Grants the right to use the full Software features and receive all updates for the duration of the subscription term (e.g., monthly or annually). Access to the Software and updates will cease if the subscription is canceled or expires.
  • Lifetime License: Grants the right to use the current major version of the Software forever. This license includes free updates and support for a period of one (1) year from the date of purchase.

2.4. Lifetime License Renewal (Updates)

Upon expiration of the initial one-year update period for a Lifetime License, the user may continue to use the Software indefinitely but will no longer receive new feature updates or major version releases. Users may purchase a Lifetime License Renewal to extend the update and support period.

2.5. Restrictions on Use

You agree not to: (a) reverse engineer, decompile, or disassemble the Software; (b) share, distribute, or sell your License Key to any third party; (c) use the Software for any illegal or unauthorized purpose.

3. Payment, Refunds, and Cancellation

3.1. Merchant of Record

All purchases are processed by Paddle.com Market Limited, our MoR. We do not process or store your financial payment details (credit card numbers, etc.).

3.2. Refund Policy

  • Lifetime Licenses: You are eligible for a full refund if requested within seven (7) calendar days of the original purchase date. Refund requests must be submitted via email to tim@getrapidemo.com. Upon refund, the associated License Key will be immediately revoked.
  • Subscription Licenses (Monthly/Annual): All subscription fees are non-refundable. You may cancel your subscription renewal at any time to prevent future charges, but no refunds will be provided for the current or past billing periods.

3.3. Subscription Renewal and Cancellation

Subscription Licenses will automatically renew at the end of the billing period unless canceled prior to the renewal date. You can manage or cancel your subscription renewal through your Paddle user account.

4. Intellectual Property and User Content

4.1. Company Ownership

The Software, including all underlying technology, code, and interfaces, is and shall remain the exclusive property of the Company and its licensors.

4.2. User Content Ownership (Local Processing)

The Software operates primarily offline. All video and audio recordings created and rendered locally on your computer are exclusively owned by you. We claim no intellectual property rights over User Content created locally.

4.3. Optional Cloud Sharing

The Software includes an optional feature to upload User Content to our servers to generate a shareable link. By utilizing this feature, you retain all ownership rights to your User Content, but you grant the Company a worldwide, non-exclusive, royalty-free, and transferable license to host, store, and display your User Content solely to provide the sharing service to you and other users who access the link.

4.4. Content Responsibility

You are solely responsible for your User Content, including ensuring that it does not violate any laws, infringe on any third party's intellectual property rights, or contain any defamatory, obscene, or harmful material.

4.5. Right to Remove Illegal Content

We reserve the right, but are not obligated, to remove or disable access to any User Content uploaded via the optional sharing feature if we determine, in our sole discretion, that it violates these Terms or is otherwise illegal, offensive, or harmful.

5. Disclaimer of Warranties

The Software is provided "AS IS" and "AS AVAILABLE," without warranty of any kind, express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Software will be error-free or uninterrupted.

6. Data and Program Operations

6.1. Technical Data and Crash Reporting (Sentry)

To monitor the stability of the Software, we utilize Sentry for automated crash and issue tracking. If a crash occurs, technical diagnostic information may be uploaded to Sentry's servers. This reporting is optional; you can disable this function using a toggle within the Software settings. Details on the specific data collected are in our Privacy Policy.

6.2. Analytics and Affiliate Program

We use Umami for privacy-focused website analytics and Tolt for managing our affiliate program. These services handle non-personally identifiable data for operational purposes. For details on data collection, please see our Privacy Policy.

6.3. No Data Backup Guarantee

You acknowledge that the Company is not a data backup service. You are responsible for maintaining backups of all User Content created and uploaded. We shall not be liable for any damage or loss of uploaded User Content.

7. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the Company, its affiliates, agents, directors, or employees be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, data, or other intangible losses, that result from the use of, or inability to use, this service.

8. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, and their respective officers, agents, partners, and employees from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Software, including, but not limited to, your User Content.

9. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of Portugal, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Porto, Portugal to resolve any legal matter arising from these Terms.

10. Termination

We may terminate or suspend your License and access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation a breach of the Terms (e.g., non-payment, license key abuse, or violation of Section 4.4). Upon termination, your right to use the Software will immediately cease.

11. Miscellaneous

11.1. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide at least 30 days' notice before any new terms take effect. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.

11.2. Entire Agreement

These Terms and the Privacy Policy constitute the entire agreement between you and the Company concerning the use of the Software.